Level: FAQs
What is AURA Plugins?
Frequently Asked Questions
AURA Plugins Ltd is a new company taking over Mystery Islands Music plug-in development.
AURA Plugins has more staff to handle support and development of future products.
New Editor data folders are located in AURA Plugins folder instead of Mystery Islands Music folders.
Do you accept Refunds?
Frequently Asked Questions
Since we deliver digital download product, refunds are only given at the discretion of the management. You should download the DEMO first to give it a go and read our guides through properly. All sales are final.
Does your prices include taxes / VAT?
Frequently Asked Questions
No. Our payment processor, FastSpring is handling all of the tax / VAT calculations during the checkout process. You can view the final price in your own currency at checkout and any taxes / VAT applied to the products.
What payment methods do you accept?
Frequently Asked Questions
Our payments are handled via FastSpring which is one of the biggest Ecommerce payment gateways used. They have several different options from PayPal to Credit Cards and even Online Banking options for some countries.
Latest addition is Crypto Currency, if that is your thing. We do offer permanent 20% discount on Crypto Payments.
Add some products to cart and see what options you have in the checkout page!
If I place preorder for upcoming Editor product, will I have access to BETA version?
Frequently Asked Questions
Yes. We will provide BETA version within few weeks time if not immediately.